Last updated: December 2024
At PageMon, we take your privacy seriously. This policy explains how we collect, use, and protect your information when you use our error monitoring service.
When you create an account, we collect your email address, name, and password. This information is used to provide you with access to our services and communicate with you about your account.
Our service collects error information from your applications including stack traces, error messages, timestamps, and related metadata. This data is essential for providing error monitoring functionality.
We collect information about how you use our service, including page views, feature usage, and interaction patterns to improve our platform.
We collect the data needed to send and manage error alerts, including your alert preferences, webhook URLs, and notification delivery status.
We use your information to provide error monitoring services, send notifications, generate reports, and maintain your dashboard.
We may contact you about service updates, security notices, billing matters, and customer support issues.
We analyze usage patterns to improve our service, develop new features, and ensure optimal performance.
For Pro users, we use AI services to analyze error patterns and provide intelligent insights and solutions.
We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:
We work with trusted third-party providers for notification delivery, alerting services, and cloud infrastructure. These partners have access only to information necessary to perform their services.
We may disclose information when required by law, court order, or to protect the rights and safety of our users and the public.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
We implement industry-standard security measures to protect your information:
Free accounts: Error data is retained for 7 days. Pro accounts: Error data is retained for 30 days. Data is automatically deleted after the retention period.
Account information is retained while your account is active and for 90 days after account deletion for service management and compliance purposes.
Service records and activity logs are retained as needed to support your use of the platform and to comply with applicable laws.
You have the following rights regarding your personal information:
To exercise these rights, please contact us at the information provided at the end of this policy.
Our service integrates with third-party platforms:
Processes alert delivery and AI-based analysis. Their privacy policies govern how they handle the data we share.
When you configure notifications, we share relevant error information with Discord, Slack, or your specified webhook endpoints as instructed by you.
For Pro users, error data may be processed by AI services to provide explanations and solutions. This data is processed anonymously.
We may update this privacy policy from time to time. When we make significant changes, we will notify you by email or through our service. Your continued use of PageMon after the effective date of the updated policy constitutes acceptance of the changes.
We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions about this privacy policy or how we handle your information, please contact us:
Email: raj@tinyhead.space
Support: raj@tinyhead.space
We will respond to your inquiry within 7 days.